Category: Property management

Tailoring a management plan with A2 Dominion in Oxford

Since July 2019, we have worked with A2 Dominion to develop a meanwhile management plan while they prepare to develop the Gibbs Crescent estate in Oxford. We take a look at how we tailor our service to suit our clients’ individual needs in this month’s case study.

15 January 2021 | Property management

Why is Dot Dot Dot a member of the Property Ombudsman scheme?

Dot Dot Dot is the only major property guardianship provider that is a member of the Property Ombudsman Scheme. Here, CEO Peter Brown explains why we chose to join a regulator and what it means for our clients and guardians.

15 January 2021 | Property management

On the ground: Bringing guardianship to larger properties

In the second of our ‘On the ground’ series, our Director of Services, Mark Ackroyd, sets out how we handle the first stages of a guardianship contract in large or complex buildings.

So, who do you house?

We are often asked what type of person is suited to property guardianship. Dot Dot Dot CEO, Peter Brown, looks at the diversity of Dot Dot Dot property guardians and what sets them apart from other property guardians.

18 December 2020 | Property management

On the ground: Guardianship that meets your needs

In the first of our ‘On the ground’ series, our Director of Services, Mark Ackroyd, takes us through the different approaches to property management across the lifetime of a guardian contract, and how we match contract responsibilities to our clients’ needs.

Lockdown 2: Business as Usual

As we all find our way through a second lockdown, understanding what it means for us personally as well as professionally. Read our Chief Executive, Peter Brown’s reflections about what we have learned as a business and how we are continuing to respond during Covid-19. 

How working with Dot Dot Dot is helping This Land meet their CSR objectives

We are currently in partnership with This Land, a property developer in Cambridgeshire and the wider Innovation Corridor (connecting London to Cambridge). Read more on how we are working diligently with This Land to amplify and maximise the impact of our existing guardians and their volunteering.

We are members of The Property Ombudsman Scheme. What does that mean?

We are members of The Property Ombudsman Scheme. It’s an independent body set up to protect consumers from unfair practice. Being a member demonstrates our commitment to high standards, best practice and delivering a fair, transparent and quality service.

Can your property be secure and have social impact?

Earlier this year Dot Dot Dot conducted a survey with our property owners to shed some light on what their top priorities are, and what impact they seek from property guardianship as means of a solution. Our survey revealed that one of the top priorities for property owners is the security of their buildings. They… Read More

13 September 2017 | News and features, Property management

Our Quality Management System is now accredited. What does that mean?

This summer, Dot Dot Dot was successfully accredited with ISO 9001, which is an international standard for Quality Management Systems (QMS). We therefore have a QMS which is robust: we have good processes and and we can demonstrate that we’re following them too. Take a look at our certificate here. ISO 9001 has 3 main… Read More

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