Amplifying her volunteering efforts with Dot Dot Dot guardianship: Karin and the Open HR Forum – Students

May 6, 2022

With the added support of Dot Dot Dot guardianship, west London guardian, Karin, has been able to amplify her volunteering efforts to enable students to access mentoring from real world working professionals. Karin’s initiative, the Open HR Forum – Students, operates on an international scale to create opportunities for HR students to become leaders in their field.

Developing a passion for communication skills

“One of my first voluntary roles was supporting students and teachers in Slovakian primary schools to develop their interpersonal skills. Since then I’ve been passionate about improving communications between students and working professionals in order to bridge the gap between learning and practical experience in the workplace.

At the start of the pandemic in 2020, I began a course in human resources with the Open HR Forum, to support my continued learning and development around communications in my home country of Slovakia.

I soon noticed a marked gap in the potential to access career consulting and work experience in Slovakia compared with the UK – the only options were for vast sums of money that were unaffordable for most of the students that I knew, including myself.”

Initiating a platform for students to gain real-world experience 

“I identified the need to establish a sub branch of the Open HR Forum specifically for students to gain practical experience and career consultancy. My main aim was to facilitate opportunities for people to be leaders in their field, something that was driven by students, for students, to dictate their own learning and development.

The initiative I’ve created helps to bring HR students together on an international scale, offering them mentoring and support from large professional organisations for free. Each student is paired with a working professional ‘buddy’ who is able to guide them towards applying their theoretical knowledge to practical scenarios.

They can also receive free advice form HR professionals during webinar sessions which has been really successful in helping to feed international knowledge back into the Slovakian education system.”

Utilising guardianship to re-divert time and energy towards volunteering

“Paying lower monthly living costs as a Dot Dot Dot guardian compared with the private rental sector means that I can afford to spend more of my spare time volunteering.

Dot Dot Dot recognising the value of volunteering is really powerful and was one of the deciding factors for me when I became a guardian in 2021. For me, volunteering comes naturally and is something that I’ve always felt comfortable doing – I’ve always cared about giving something back to my community, but being a guardian allows me to amplify my contributions and the amount of time I  dedicate to my initiative.

Guardianship is not for everyone, but there are many advantages to becoming one. I currently live in a large 4-bed townhouse in Hammersmith, west London, and share the property with a teacher, a human rights lawyer and a scientist. I absolutely love my guardian housemates and am so glad to have had the opportunity to meet them – we all have busy work and social lives, however we still find time to meet and relax as a household.

My relationship coordinator, Dominique, has also been fantastic. We feel supported by Dot Dot Dot and their emphasis on being there for the people as well as the property.”

A guide to Kent’s county town, Maidstone

April 8, 2022

As one of Kent’s most enduring and historically significant towns, Maidstone is ever-evolving to balance new and diverse industries with its historic charm and characterful corners. Peacefully located on the banks of the river Medway, this county town is well worth exploring for its hubs of entertainment, long list of much loved bars and restaurants and leafy aesthetic. We recently visited the area for ourselves – and here are our best bits.

Activities and attractions

The river Medway runs through the heart of Maidstone, and so the town offers a surprising amount of water sports during the warmer months. You can hire out canoes and kayaks to explore the river and even travel out into the pastoral Kent countryside on a day trip.

Cycling is also a popular pastime, and there are plenty of quiet and traffic-free routes to take to discover the county town. You could also head to Go Ape to explore the forest canopies in the surrounding rural beauty spots via zip lines and high ropes.

The Maidstone Museum and Art Gallery, residing within an Elizabethan manor house, hosts the most diverse mix of collections in Kent, and has won acclaim for its ethnographic and ancient artefacts. You’ll find  Anglo-saxon treasures, a chair that once belonged to Napoleon and even a 2,700 year old Egyptian Mummy.

The fossilised bones of ‘Iggy’ the Iguanadon (which can be found on the town’s coat of arms!) were discovered in 1834 during an excavation on Queen’s Road. As a historical find of international significance, they are now housed in the Natural History Museum in London, but a visit to Maidstone Museum will allow you to see a full cast of the bones.

Offering one of the most energetic and varied programmes of art performances in the south east, The Hazlitt Theatre offers drama, comedy and musical entertainment and local community theatre groups.

Where to shop and dine out 

Maidstone offers an eclectic mix of shopping and dining experiences. Amongst the recently refurbished Fremlin Walk, you can find a flagship House of Fraser, H&M, Flying Tiger and Waterstones, to name a few. On the other side of town you’ll find independent shopping experiences in and around the streets of The Royal Star Arcade and Market Buildings, with clothing and homeware boutique, Lottie’s Loft, being a particular highlight.

Restaurants and cafes are in abundance, with the highest concentration of eateries located around Earl Street. Check out the highly recommended Frederik Cafe Bistro, La Villetta, Mu Mu’s and Embankment Floating Restaurant on the River Medway.

In the historic villages in and around Maidstone, top pubs include The Fish on the Green in Bearsted, The Potting Shed in Langley and the Curious Eatery in Boughton Monchelsea.

Mote Park

Mote Park boasts an impressive 30 acre lake offering water sports, a pitch and putt course and a cafe hub. It’s also host to a variety of festivals and events throughout the summer and autumn.

Highlights include Ramblin Man Fair in July, one of the country’s biggest rock music festivals. For three years on the go, Ramblin Man Fair encompasses rock, blues and country, has its own beer festival, and there are options for glamping and camping nearby!

October welcomes the beer and folk music festival, Oktoberfest. Expect Europe’s biggest beer tent with 30,000 litres of Bavarian beer, traditional folk music and a German food market.

How we work with LB Brent to turn empty flats into inexpensive homes in Queen’s Park

March 22, 2022

The regeneration of South Kilburn in Queen’s Park is a 15-year project aiming to deliver over 2,400 new homes as part of a sustainable and mixed neighbourhood. Flats are vacated in phases to prepare blocks for demolition. However, leaving them empty can risk them becoming the target of anti-social behaviour or can mean maintenance issues that could affect existing residents aren’t spotted.

Life for local residents can become worse just when timelines are most critical and when housing teams are most stretched. For Dot Dot Dot, this can be an opportunity to add most value. With a depth of experience in regeneration projects, and a commitment to delivering positive social impact, we work with housing teams to manage voids in a way that maintains flexibility and positivity in the decant process.

Assessing if a property can be used for guardianship

Dot Dot Dot and LB Brent worked together to establish a process whereby properties could be identified as potentially suitable for guardianship and handed over – or returned if unsuitable – in an efficient, transparent manner:

  1. Property in pipeline: LB Brent allocates a property as available for potential guardian use, and invites Dot Dot Dot for a pre-assessment site visit. LB Brent and Dot Dot Dot agree properties which appear suitable for guardian occupation, and LB Brent undertakes any necessary work to ensure that the units pass their EICR and gas safety inspections, are weathertight and have secure windows and doors.
  2. Property ready for triage: LB Brent notifies Dot Dot Dot when they’re satisfied the property is at the handover standard, and sends over gas and electricity safety certs and asbestos documentation.
  3. Key collection and triage authorisation: Both parties agree a timeline for Dot Dot Dot to put the property through triage i.e. assess its suitability for guardianship. LB Brent signs a Triage Authorisation Form and hands over keys. Dot Dot Dot inputs the property and its accompanying authorisation is into a property tracker visible to both parties.
  4. Triage: Over a maximum two-week period, Dot Dot Dot will assess the suitability of the property for guardianship e.g. the amount / cost of work needed to make it viable for occupation in line with our minimum property standards.

Either the property will be accepted by Dot Dot Dot, in which case LB Brent will give authorisation for set up to be finalised and guardians to be housed. Or, Dot Dot Dot will determine that the property can’t be used for guardian occupation, provide the reason for rejection, return the keys and a Property Handback Form to LB Brent, and designate the property on the tracker as being handed back.

Housing guardians to keep properties safe

Once authorised to house guardians, Dot Dot Dot will take on the Council Tax and utilities accounts, add safety certs to our online folder that’s shared with LB Brent, and obtain a selective licence for each property.

Prospective guardians will be vetted, with key considerations being their financial security, ability to move out if given 28 days’ notice, and their desire to volunteer.

Councillor Eleanor Southwood, Cabinet member for housing and welfare reform at LB Brent, explains: “The first temporary guardian was housed in South Kilburn in April 2021, and there are now 19 guardians across four different blocks. They will be joined by dozens more over this year as the regeneration progresses. They have already volunteered over 1,500 hours to good causes, including at local community kitchens, Covid-19 vaccination centres and the Compass network which represents the LGBT+ community within the armed forces.”

The final stage – vacant possession and handback

Using guardians means property owners are able to ask for their buildings back at any time and for any reason – all they need to do is give 32 days’ notice. In turn, Dot Dot Dot will give its guardians the 28 days’ notice required by law.

Once notice has been served, guardians will begin to activate their move on plans, and Dot Dot Dot will offer rehousing options when available and appropriate. The properties are returned to LB Brent in a clean and clear condition, and after inspecting the property, LB Brent will sign a Property Handback Schedule to confirm its return. Dot Dot Dot will close the Council Tax and utilities accounts and transfer them back to LB Brent.

This entire process can occur over a period of a few months to several years, and can flex with the timelines of the council’s regeneration plans. In choosing to work in partnership, Dot Dot Dot is able to provide its guardians with inexpensive homes in a desirable, diverse and dynamic part of the capital, and LB Brent can keep its buildings safe, support its communities and generate positive social impact through volunteering.

Balance busy city living with peace and tranquility in Croydon

February 3, 2022

For all those searching to exchange the busyness of the city with a leafy retreat, our double room available in a 2-bedroom period cottage is well located within the grounds of Ashburton Park, north Croydon. With its ever growing restaurant scene, abundance of serene spots to unwind and surprisingly good connections to central London, discover why this leafy borough might just be for you.  

Escape to the country park 

In Croydon, you’re never far from a multitude of green spaces and serene spots to unwind. Our 2-bed cottage sits within the grounds of Ashburton Park, with acres of green space to enjoy, including two tennis courts and a basketball court.  But if it’s a real oasis of tranquility you’re after, then South Norwood Country Park offers vast meadows and wetlands to amble through plus an idyllic lake with swans, geese and waterfowl.

Fast growing food scene 

Croydon has some great spots for trying cuisines from all over the globe. Independent and local street food traders offer up their inventive menus – from Egyptian to Caribbean. You can also taste your way around the world at some of the town’s upscale restaurants.

Plenty to see and do

Calling Croydon home means that you’re never short of activities to enjoy. Whether you’re a first timer or a seasoned pro, CroyWall is the place to be when it comes to bouldering. Or to experience a traditional Canadian pastime, Bad Axe Throwing is a must. Take some friends and enjoy an evening blowing off some steam! 

Don’t miss the magnificent clocktower building on the edge of Queen’s Gardens, which is actually the Museum of Croydon. The museum documents the development of the town since 1800, and provides artefacts donated by current and former residents of Croydon.

Well connected to central London

Despite having no tube station, Croydon is surprisingly well-connected to central London with frequent, direct trains to most major inner city stations within 15-20 minutes (or Brighton within the hour if you fancy a spontaneous trip to the seaside). Croydon’s vast tram network makes getting around the area convenient and will even take you towards Beckenham and Wimbledon. Plus the London Overground from West Croydon will deliver you to east London and beyond. 

Discover more about our available double room in the area and how you can apply to move to Ashburton, north Croydon.

How our guardians will be supporting vulnerable members of the community this winter

December 20, 2021

With the arrival of the holiday season it can be easy to forget that for many, the winter period spells isolation and hardship. But there are plenty of ways in which you can help to share joy with others over the coming months. We sat down with some of our guardians to find out how they’ll be volunteering to combat loneliness and poverty, and to get some ideas on how we can all get involved to spread festive cheer.

Spotlight on: Charlotte and Shout, a free, 24 hour mental health text support service

“I’ve been volunteering with Shout for more than two years now and it’s the most rewarding thing I’ve done. People can text into Shout if they have no one else to talk to, are feeling isolated or they have relationship problems. Myself and my fellow volunteers are there to provide a listening ear, de-escalate situations and also to empower the texter to seek the support they need.

In my day job, I co-run a mental health app for the LGBTQIA+ community called Kalda. Its mission is to help people to connect with others who might be facing similar issues and to attend weekly mindfulness sessions via our app, which you can search for on IOS and Android.”

Discover volunteering opportunities with Shout and how you can get involved to support their mission.

Spotlight on: Eke and Connection Support, a befriending service working to ensure no one feels alone this year 

“I’m currently linked with six elderly clients who are at risk of social isolation. I get in touch with them to listen, have a chat and brighten their day. If they ever had a problem or needed help with a daily task at home then I’m always on hand to help them out. Connection Support’s team of volunteers also help out with anything from gardening to shopping to picking up prescriptions.

Volunteering as a befriender means that you build strong relationships with the people you’re linked with and provide vital support to those who don’t have families or are on their own, particularly over the Christmas period. They always say it’s so nice to have someone to speak to and to feel valued. That’s what it’s all about.”

Find out more about Connection Support and their available voluntary positions.

Spotlight on: Jack and the Royal Voluntary Service, providing critical support to the NHS during the COVID-19 pandemic

“As an NHS volunteer responder for the Royal Voluntary Service, who collaborate with Good Samaritans, I put myself on duty to take calls and support vulnerable people in England who are at most risk from the COVID-19 virus to stay well. This is to help support the NHS and social care sector during the ongoing pandemic.

Mostly, I have acted as a ‘Check-in and chat volunteer’, providing short-term telephone support to individuals who are at risk of loneliness as a consequence of self-isolation. I have spoken with mostly elderly individuals who live alone and are suffering from ill health or isolating, giving them an ear to listen to and assuring that they are not in danger and have everything they need.

It is a really valuable experience because often the individuals I speak to are suffering from loneliness and to help cheer them up and offer them a form of socialising, it’s rewarding.It’snice that even a short telephone call can boost someone’s spirits and hopefully make them feel better about what they are going through.”

The Royal Voluntary Service are always in need of new volunteers to join their team. Head over to their website to sign up.

Learn more about how our guardian community is dedicating their free time to a huge range of good causes across the country.

Want to apply to be a property guardian? Find out more.

Move to High Wycombe: a vibrant market town surrounded by the beauty of the Chiltern Hills

November 30, 2021

Our self-contained flats in the Buckinghamshire market town of High Wycombe are close to the picturesque Chiltern Hills and just 45 minutes from central London. From a 700 year old market to the best outdoor swimming spot, discover our top picks in the area and how Dot Dot Dot guardian, Jerry, gained his independence through living alone in his cosy 2-bed flat.

High Wycombe former guardian, Jerry

“When I was sharing a house with other people, even with just one other person, I almost always had someone to distract me. Having the chance to live by myself was the main reason I became a Dot Dot Dot guardian.

There were lots of opportunities to live with other people, but having never lived alone I thought it would give me the drive to focus on myself a bit more, and on my business. I needed to grow up a bit and take some responsibility – and it’s been awesome.”

High Wycombe Market

High Wycombe Market

Since the 13th century, High Wycombe Market has evolved to become a vibrant community of creative sellers, celebrating the diversity of the town. Dotted with street food stalls and independent traders, you can get your hands on fresh fruit and veg, antique wares and home-made preserves. Or visit the mouth-watering food court for options from authentic Jamaican to Greek cuisines that will make your taste buds sing.

Explore the town’s greener side

Rye Park boat hire

Rye Park boat hire

High Wycombe is home to large green squares and spacious parks. Discover The Rye where you can hire a rowing boat for a fun afternoon on the water and spot a variety of wildlife. You’ll also find a working watermill with a café where you can sample cakes made using their own flour. Wycombe Rye Lido offers heated outdoor swimming and is perfect to use all year round.

The Chiltern Hills

The Chiltern Hills

The Chiltern Hills

The town is nestled on the very edge of The Chiltern Hills which you can reach by train in 10-15 minutes. Heading to Saunderton will put you at the heart of the hills where you can explore many footpaths to idyllic country villages and cosy pubs – ideal for a pitstop after a day’s walking.

Discover more about our available properties in the area and how you can apply to move to High Wycombe.

Property guardianship and beyond: working with Croydon Council

November 22, 2021

We started working with Croydon Council in 2017, when we took on a former school-turned-NHS building in west Croydon. Over the course of our four year relationship, we partnered with the council to place 28 guardians across both commercial and residential buildings in Croydon and Coulsdon.

Commercial buildings like these can often change and shift their purpose over time, and although our job is to manage the interim, we also play a key part in our clients being able to move their new plans along. We take a look at how a renewed sense of purpose during a property’s transition phase can lay the groundwork for its new use.

Addressing Croydon Council’s meanwhile needs

Managing an empty, disused asset, especially as a local authority, can become a significant financial burden. This was certainly the case at Tamworth Road, a former school that was taken over by the NHS for mental health services. Cost mitigation was an important consideration when we met with Croydon Council in May 2017, who were looking to reduce expenditure on hard security and void management. Once we had brought the building up to the necessary standard, we placed two trusted guardians into the building early on to remove the need for 24-hour security. We also installed signage at the front of the building to ensure it was clear that the building was occupied and managed by Dot Dot Dot. The council were aware that the building was at risk of antisocial behaviour, so it was important to provide a visible deterrent to avoid future issues.

Similarly, in 2018, Croydon Council had concerns over antisocial behaviour and fly-tipping around a former school in Coulsdon Town. We built on our established relationship, and, in July of the same year, we began to house guardians in the building. Each of our guardians was aware of their responsibilities and was assigned a Relationship Coordinator from the start, which allowed us to pick up on any on-the-ground issues early. Due to its location and size, the site was easily identifiable as empty and was a target for ASB and criminal activity. We worked closely with the council’s assets team to create a management plan that included the need for our guardians to maintain the exterior of the property and ensure it was clearly occupied and lived-in. Our guardian community came together to transform the exterior of the property, from overgrown and dilapidated to neat and cared-for, 

Building a meanwhile community

Beyond property security, Croydon Council were aware of the need to reutilise their assets while they sat empty. They were aligned with our values and understood the potential of their empty and underused assets as an opportunity for social value, not only through creating temporary, inexpensive housing and supporting volunteering, but through creating spaces for like-minded property guardians to come together. 

In 2017, we hosted the Housing Committee of the London Assembly at one of our Croydon properties as part of their research into the property guardianship sector. We welcomed Assembly members Sian Berry, Andrew Boff and Tom Copley to the former NHS building to demonstrate how property guardianship at a commercial property can work. 

At the event, Robert Lines, Estates Surveyor for Croydon Council, explained why Dot Dot Dot was the best option for the building’s interim use: “London Borough of Croydon has an extremely positive relationship with Dot Dot Dot and we are particularly impressed with their careful selection of property guardians who share in Dot Dot Dot’s social values and ethos. This has had a beneficial impact for the local community as well as ensuring the property is in safe hands, and we are very pleased to have the building managed and cared for by them.” Tamworth Road guardian, Kit, explained how she was specifically drawn to Dot Dot Dot because of the focus on social impact. She had previously ruled out being a property guardian due to the idea of living in a big building with a group of strangers, but found that “once I knew that everyone was up for 16 hours of volunteering a month, I felt pretty confident they’d be great, considerate housemates, and they are.”

During the time we have housed guardians in Croydon and Coulsdon, our guardians have volunteered over 3,995 hours for good, often local, causes, which equated to approximately £43,000 worth of social value. Coulsdon guardian Julius, for example, volunteered with Croydon Voluntary Action, who “work to coordinate and improve the knowledge of voluntary sector organisations around Croydon and have especially organised a lot during this pandemic, such as networks for soup kitchens and food banks to deliver food and training for volunteer sector organisations.”

Beyond the partnership

Since we successfully handed back the former NHS building to Croydon Council in November 2018, the site has become home to a nursery, a weekly church group and a small care business. 

In Coulsdon, we handed the former school back in October 2021 to enable the council to pursue its plans to develop the site into a new health and wellbeing community centre. The One Croydon Alliance, a partnership between Croydon Council, Age UK and the NHS, will use the site to provide additional GP services to the area as well as talking therapy, children’s services and housing and benefits advice.

Despite there no longer being need for property guardianship in the former Coulsdon school, the project’s end did not signal the end of our Coulsdon community. Eight of the original ten guardians that were housed in Coulsdon have moved to our building in Bickley in Kent, preserving their guardian community and bringing new life to a new property. They have already established a film night, and we look forward to hearing about what they get up to in the future. 

We have learnt from experience that commercial buildings can have rich and varied purposes throughout their lifetimes; we’ve worked in former schools, offices, family centres and even a former castle. It is through building purpose into all that we do – through providing inexpensive housing for our guardian communities and supporting them to volunteer for good causes – that we can contribute to a building’s next stage of life and, in the case of our Coulsdon guardians, foster communities that exist far beyond it.

Discover more ways we can support your meanwhile needs by signing up for Meanwhile Thoughts, our monthly newsletter for property owners.

How our green-fingered guardians give their homes ‘kerb appeal’

October 26, 2021

 From our founder, Katharine Hibbert

Of all the reasons for having Dot Dot Dot guardians looking after buildings, you might think that the fact that they keep corridors, gardens and front doors looking nice is the least important.  It’s certainly true that property security, social impact and making good use of an otherwise wasted asset are the main reasons people come to us.  But our experience over the years is that keeping buildings cared for aesthetically makes a big difference to property owners, to neighbours and to the guardians themselves, and is often a highlight of our work.

From the point of view of people living locally, neglected homes with overgrown gardens make whole streets look less welcoming and one or two boarded up flats can make whole estates look tired.  Such properties can be a magnet for anti-social behaviour and dumped rubbish, and can even be an arson risk.  If the situation continues for an extended period, it can be demoralising for neighbours who would normally be houseproud – why bother to make the effort to weed and clear your own front garden or pick up the litter from your corridor when the area still won’t look tidy.  And empty buildings can depress house prices for properties nearby.

Preventing long-term blight

Meanwhile, it’s understandable that anyone working on a property development or regeneration scheme would feel that it’s a waste of resources to pay to manage the visual appearance of buildings that are waiting to be transformed or sold.  It’s natural that they would prefer to focus their efforts on the outcomes of their project or on buildings that are still in use by tenants, leaseholders and business occupiers.  But if a project hits delays, this can mean that empty buildings end up being a blight for years.

This is where Dot Dot Dot’s property guardians can make a big difference.  Because they live in buildings and treat them as their homes, they want them to look nice so that they have a pleasant place to spend time.  And because we go out of our way to recruit thoughtful, considerate people to join us as guardians, they care about their impact on those around them.  We support our guardians to look after their gardens and front doors, and where necessary we provide them with equipment and help to do so. 

Supporting our green-fingered guardians

In addition to this, many of our guardians actively enjoy gardening, so take on more of it in their local areas as part of their volunteering.  In our partnership with London Borough of Ealing, we supported guardians to clear weeds from gardens around the estate where we were working.  With Tower Hamlets Homes our guardians reactivated planters across the Robin Hood Gardens estate, encouraging long-term residents to get back to growing vegetables.  Through a scheme run by Poplar HARCA, guardians adopted public flowerbeds and planted them up for everyone to enjoy.  At our project with RedKite in High Wycombe, several guardians volunteer to pick litter on a weekly basis.  Guardians created a roof garden at Booth House, owned by the Salvation Army.  And the pictures above show the transformation our guardians achieved at one of our projects with London Borough of Croydon.

Guardians also get involved in green projects beyond their own front doors – Dot Dot Dot guardians volunteering with GoodGym have planted spring bulbs and cleared weeds at community facilities across London.  And our guardians living in homes owned by Peabody at Thamesmead have got involved with conservation volunteering around the parks and waterways in the area.  

Improving well-being

We hear from guardians that this creates opportunities they wouldn’t otherwise have – given the cost of renting or buying a home with a garden in London, many wouldn’t otherwise be able to spend time looking after plants and enjoying outdoor space.  The evidence shows that gardening is good for physical and mental health and reduces social isolation – chatting with neighbours while taking a break from working on your front garden is a good way to feel more connected to your local area.  Even just a window box on a balcony is cheering.

So, as with most of Dot Dot Dot’s work, taking care of gardens and the exterior appearance of the buildings we manage creates a win-win-win situation.  It alleviates a burden for property owners at no cost.  It makes neighbourhoods more pleasant and welcoming.  And it is worthwhile for guardians themselves.  

If you’d like to hear more about how our guardians can contribute to their local area, you can sign up to our newsletter, Meanwhile Thoughts or contact us at partnerships@dotdotdotproperty.com.

The value of Dot Dot Dot’s social impact over the past 10 years: How we calculated it

August 18, 2021

In June, Dot Dot Dot celebrated its 10th birthday, and August marked a decade since we housed our first guardian.

We’ve worked out the total value of our guardians’ volunteering over the past 10 years is £4.3m and the value of the impact Dot Dot Dot has made is £1.8m. These two figures make us very proud, but how did we get to them?

The value of all our guardians’ volunteering

In the 10 years up to June 2021, our guardians volunteered a total of 339,058 hours, and 77.7% of those hours were volunteered by guardians living in London.

We use the National and London Living Wages as the basis for calculating the value of each hour volunteered. Aside from the fact it’s good practice and Dot Dot Dot is a Living Wage Employer, those wages are equivalent to that paid for entry-level roles in charities, and we think it’s reasonable to assume a majority of our guardians are undertaking work of at least this value.

If our guardians were working and not volunteering for free, then their employers would be paying costs associated with employing people e.g. National Insurance, pension, sick pay contributions, and a good rule of thumb is that these add a further 30% to a salary. So, we:

  1. Broke down all our volunteering by the year in which it occurred
  2. Assumed in each of those years 77.7% of the volunteering was done in London
  3. Worked out the London and National Living Wage rates plus 30% on-costs for each year
  4. Calculated an hourly wage for both London and non-London based volunteering weighted across the 10 years we were looking at.
  5. Multiplied those weighted hourly wages by the number of hours volunteered in and out of London over 10 years

Value of London volunteering (263.448 x £13.09) + Value of out-of-London volunteering (75,610 x £11.31) = Value of all Dot Dot Dot guardians’ volunteering: £4.3m

Working out our social impact

We are very proud that the total value of our guardians’ volunteering was £4.3m over the past decade. However, we really wanted to understand the impact that Dot Dot Dot had made in 10 years i.e. what was the value of the volunteering that only happened because guardians were housed by us.

To do this we needed to get some data from our historic and current guardians to calculate:

Hours volunteered x monetary value of those hours x %age of volunteering at Dot Dot Dot which was/is additional to any they did before being housed by us x %age of volunteering at Dot Dot Dot which was/is attributable to being housed by Dot Dot Dot

To make this as robust as possible we needed data from a representative sample of guardians – we needed to be confident that not just the people who volunteered a high number of hours had responded. So:

  1. We asked all current guardians to tell us how many hours they volunteered in the the couple of months before joining Dot Dot Dot – in order to compare the difference between the hours they now volunteer
  2. We also asked them how important a factor being housed by Dot Dot Dot was in any extra volunteering they did
  3. We asked all former guardians the same two questions

We compared the average hours volunteered by current guardians with those of former guardians, and found them to be very similar, within a couple of percentage points. Fundamentally, we were confident in the representativeness of our sample.

Now we needed to look at the additionality and attribution points, and calculated that:

  • 66.85% of volunteering was additional
  • 62% of that additional volunteering was due to people being housed by Dot Dot Dot

We received replies from enough people to give us a strong confidence level of 95% with a confidence interval of 5.5% in their answers. So, for example, for the numbers above, we were 95% confident that, if every guardian had responded to our survey, then between 61.35% and 72.35% (66.85% ± 5.5%) of their volunteering was additional.

Which meant we could do our calculation, and found the value of the impact Dot Dot Dot has made in support of charitable causes in its 10-year history is £1.8m.

London Out of London
Hours volunteered 263448.066 75609.934
Weighted wage £13.09140069 £11.30840146
Additionality 0.6685 0.6685
Attribution 0.62 0.62
Value of Dot Dot Dot impact £ 1,429,467.32 £ 354,383.24 £ 1,783,850.56

Read more about the value of our social impact over the past 10 years.

Spotlight on: Helen, our beekeeping guardian in Letchworth Garden City

July 30, 2021

From Helen, Dot Dot Dot guardian in Letchworth Garden City

Every Wednesday I volunteer in Hitchin, Hertfordshire with Buzzworks – a charity whose mission is to help people learn about the world of bees and train people in the art of beekeeping. I started off by helping to maintain the education centre gardens, before moving to assist the head beekeeper. We extract the honey from the hives which are then put into jars and sold at a market in Hitchin every month.

Before I became a Dot Dot Dot guardian, I was already volunteering with Friends of Norton Common. I used to go dog walking on the common and one day another dog walker told me about the group. It’s a lovely mix of people who are very knowledgeable, together we make sure that the green spaces are well maintained and safe for visitors to enjoy. We have such a laugh and come rain or shine we are there. Plus it keeps us fit and healthy and helps us feel connected to each other and nature. I’m learning many new skills and can do things now that I never thought I would.

I’m so grateful to Dot Dot Dot for providing me with a safe space in Letchworth so that I could continue living here after moving out of my previous flat. I work in social care and wouldn’t have been able to afford my own space. Now, I have the financial security to be able to enrol in courses and invest in my personal development. Plus, I’ve managed to pay off all my debts and become independent.

I cycle to both volunteer locations every week which makes me feel great and means that I’m not using my car which is good for the environment and my mental health. I’m passionate about normalising conversations around mental and emotional health, and whenever I volunteer I am able to discuss these topics with the other volunteers.

Read more stories from our guardians on their volunteering and how living with Dot Dot Dot has given them the freedom and flexibility to pursue their goals.

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