We’re publishing the quality standards we work to when housing guardians

November 18, 2016

At Dot Dot Dot, we believe that consistency, predictability and transparency are key to providing an excellent property guardian service. We are therefore today publishing the standards we work to when providing housing to guardians.

We hope that this information will allow would-be guardians to be sure that joining Dot Dot Dot is the right choice for them, will set out what is expected of them once they are living in one of the properties we manage, and will let them know what they can expect from us before, during and after their time as a Dot Dot Dot property guardian.

Our approach goes beyond what is required by law because we are committed to providing great housing to guardians and raising standards in our industry. We believe that a focus on recruiting great guardians and managing them well is the best way to deliver a property guardian service which benefits everyone involved – guardians, owners and neighbours alike.

The document covers four phases:

Becoming a property guardian with Dot Dot Dot
While you are living with Dot Dot Dot
Buildings that are safe, secure and well-managed
Moving property or moving out

If you are thinking of becoming a guardian or using property guardian services or are just generally interested in the sector, we encourage you to check out our standards. We’re always looking for feedback, so please do not hesitate to get in touch if you have any comments.

Filed Under The Dot Dot Dot story · Leave a Comment

Dot Dot Dot stands for property guardianship done well

We are a social enterprise which houses people in buildings that would otherwise be empty

We respect our guardians, selecting only the very best while supporting them to further the interests of their neighbourhood and to provide a high level of service to the property’s owner. This is a win-win-win for property guardians, owners and communities.

Find out more

Quick Links

Testimonials

Local people have been very positive. They like the fact an empty building in their neighbourhood is being used again and is being maintained.
Conor, Shoreham-by-Sea
“Dot Dot Dot has been a perfect springboard to the city.”
Tom, Croydon
“It’s a really cool place – I can use it to work in like an office, and there’s already a great community.”
Pete, Whitechapel
“Dot Dot Dot has helped me get to know people around my area and it has been a great introduction to volunteering.”
Lamonte, Sutton
“Being a guardian here you have a place to work, a place to socialise and place of your own.”
Alex, Whitechapel
“I was drawn to property guardianship because I wanted to live affordably in London which is pretty hard to do – and the volunteering aspect of guardianship with Dot Dot Dot really appealed to me as a way of giving back to the community.”
Carl, High Barnet
“I saw the advert for Dot Dot Dot and was intrigued to find out more. Initially it was the low cost that attracted me but I also thought the social enterprise side of the business was really cool. I liked the fact that being a guardian with Dot Dot Dot encouraged me to give back and make me do something good with my free time.”
Heba, High Barnet
“I love the idea that you are part of a community in such a large city. I like the fact we are allowed to be creative with the decoration of the flat and getting involved with local charities is something which I have missed doing over the last few years.”
Jasmine, Peckham
“If I wasn’t a property guardian I would either be paying a ridiculous amount of money on renting in London or unable to move out of my grandmother’s house at all. I certainly wouldn’t be able to afford to spend time volunteering.”
Bella, Bow
“Living in a Dot Dot Dot property has enabled me to do much more volunteering and reduce my hours at my day job.”
David, Croydon