About Dot Dot Dot

Dot Dot Dot Property Guardians Security Empty Property

Dot Dot Dot offers landlords a secure, flexible and cost-effective way to protect empty properties. We place people who are committed to voluntary work in these buildings on a temporary basis as property guardians.

Property guardians take care of the building they live in, and are willing to move out at short notice when required, receiving cheaper housing in return. By reducing guardians’ living costs – and by providing support for their volunteering – we enable them to give more time and to have a greater impact in the areas and cities where they live.

Landlords receive reliable, flexible and cost-effective security for their vacant properties, whilst communities avoid the blight that empty homes cause.

Dot Dot Dot is a social enterprise. This means that we are a business that is set up to address social or environmental needs – our commitment to making communities safer and stronger is at the heart of everything we do. You can read more about our values here.

Dot Dot Dot is the first property guardian company to publish in full our detailed standards. Our standards explain what applicants for housing and property guardians can expect from Dot Dot Dot, and the safety standards to which we manage properties.

The team

Our growing team combines years of experience working across social housing, regeneration, policy development, third sector work and communications. Find out more about the team here.

How to find us

You can find us in our office in Stratford, London.

Press & accomplishments

Since our launch in 2011 we have received extensive press coverage from leading news outlets including Inside Housing, Cosmopolitan, Daily Mail, The Guardian, The Sunday Times, BBC Radio One and Sky News.

Our innovative security model won the Security Excellence Award in 2014, 2015 and 2016, and we featured on Nesta’s 2014 New Radicals list. This year we were the London Region Winner of the UK Private Business Awards 2016 and we were shortlisted for the 24 Housing Awards 2016.

Quality Management System

Dot Dot Dot is working towards ISO 9001 certification. This demonstrates our commitment to being a customer-focused organisation with a commitment to continually improving our services to property owners, guardians and the communities we work in. For further information please see Dot Dot Dot’s Quality Policy.


We will be recruiting for new roles soon, check back here for more information.

Feedback and complaints

We are always looking to improve our service and value feedback. Click here for information on our feedback and complaints procedure.

Data protection

We collect, process and store information about guardians, potential guardians, clients, staff and other stakeholders in order to carry out our core functions of property guardian management, property management and human resources. This includes personal information and we recognise the importance of using this information responsibly and protecting privacy.

For more information about how we comply with our registration under the Data Protection Act (1998), see our data protection statement here.

Our impact on the environment

Reducing our impact on the environment is important to us at Dot Dot Dot.  We work to reduce the climate impacts of our office, through measures including recycling, and cycling or taking public transport to meetings and to our properties.  We also work with our guardians to help them to live as sustainably as possible by providing local information about opportunities to recycle and reuse, to reduce water use and to reduce energy use.  You can read our full environmental policy here.

Dot Dot Dot Property Ltd is a company registered in England under number 07668545.

We are proud to be supported by:

We are proud to be supported by:

Awards & Accreditations:

Awards & Accreditations:

Commitment to our values:

Commitment to our values:

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