Accreditations and awards

Quality Management logo

Quality Management System

Dot Dot Dot recently achieved ISO 9001 certification. Being certified demonstrates our commitment to being a customer-focused organisation and our dedication to continually improving our services to property owners, guardians and the communities we work in. Our Quality Policy outlines the systems we have in place to ensure that we continue to deliver a high quality service. You can see our ISO 9001 certificate here.

The Property Ombudsman Scheme

The Property Ombudsman is an independent body set up to protect consumers from unfair practice. Being a member demonstrates our commitment to high standards, best practice and delivering a fair, transparent and quality service. Find out more here.

London Living Wage Employer

We are an accredited London Living Wage Employer. The real Living Wage is based on the cost of living and is voluntarily paid by employers who believe a hard day’s work deserves a fair day’s pay.

Social Enterprise UK

We are a member of the leading global authority on social enterprise and the biggest network of social enterprises in the UK.

SE100 Natwest logo 2021

NatWest SE100 2021

In 2021 we were announced as one of the SE100 top social enterprises, and a finalist in their growth category. The NatWest SE100 champions growth, impact and resilience amongst socially-oriented ventures in the UK.

Big Issue’s 2019 Top Changemakers

We were featured in the Big Issue’s 2019 Top 100 Changemakers.


Dot Dot Dot Founder, Katharine Hibbert, was included on the WISE100: 2018 list and recognised as one of the leading women in social enterprise.

Women in Housing Awards

In 2017 we were shortlisted for the Women in Housing Awards under the ‘Best Marketing or Promotional Campaign’ category.

UK Private Business Awards

In 2016 we were the London Region Winner of the UK Private Business Awards and in 2017 we were shortlisted in the Social Enterprise category for the UK Private Business Awards.

Security Excellence Awards

Our innovative security model won the Security Excellence Award in 2014, 2015 and 2016.

24 Housing Awards

In 2016, we were shortlisted for the 24 Housing Awards.

New Radicals

We were featured on Nesta’s 2014 New Radicals list.